Each
of the last several years more and more chain restaurant Marketing, Technology,
Communications, and Human Resource employees have been spotted in the crowds,
at the parties or asking questions of presenters at SXSW. The chains are
looking for The Next Big Thing to
help them drive sales and beat the competition yet the restaurant sector
remains notoriously slow at adopting technology. What’s with that?
Much
to the chagrin of legacy chain restaurants, and three steps ahead of them was
IBM’s supercomputer teaming with the Institute of Culinary Education (ICE). With a red food serving Austrian chocolate
burritos to geek hipsters at SXSW in Austin, TX and the geeks loved the food.
IBM was in Austin, TX to introduce and show off it “Cognitive Cooking System”.
“The
truck’s purpose is to show the world that a supercomputer can do more that sift
data. IBM argues that when the proper algorithms are applied to carefully
chosen data sets, Watson can come up with highly creative recipe ideas. This is
menu engineering of the most coldly technical sort. Yet the food turns out to
be a lot more fun than the process used to create it would lead you to believe.”
IBM
is ”tackling food in collaboration with the Institute of Culinary Education
(ICE). ICE chefs execute the recipes Watson dreams up and serve them out of the
truck at high-profile events. Among those doing the cooking: 2007 James Beard
Award Outstanding Pastry Chef Award winner Michael Laiskonis, Real-world
feedback from food truck customers gives Watson’s handlers a read on how well
recipe development is going. …
“What appears as a list of ingredients for a
novel and flavorful meal is actually the result of a system that intelligently
generates millions of ideas out of the quintillions of possibilities, and then
predicts which ones are the most surprising and pleasant, applying big data in
new ways.”
Here
are some examples of menu items developed: Austrian Chocolate Burrito;
Caribbean Snapper Fish & Chips; Vietnamese Apple Kebab; Swiss-Thai
Asparagus Quiche; Turkish Bruschetta; and Caymanian Plantain Dessert. Each was
the result of some serious brainpower, supplied both by Watson and the ICE
chefs, and has been road-tested on the truck. One or more could work well as
short-term specials especially if your restaurant draws a tech-savvy
crowd.
Clearly
success does leave clues. My questions is: Can a Computer Stop Doldrums in the Restaurant Sector?
Will any restaurant company be bold enough to try? Will a Tech company leverage
this to open a chain of their own? Why
not, they have the cash, knowledge. What might be next? Smart food.
For international corporate
presentations, educational forums, or keynotes contact: Steve@FoodserviceSolutions.us Grocerant Guru at Tacoma, WA based Foodservice
Solutions. His extensive experience as a
multi-unit restaurant operator, consultant, brand / product positioning expert
and public speaking will leave success clues for all. www.FoodserviceSolutions.us
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