Thursday, July 30, 2020

A&W Renewed Success Clue

Legacy brands don’t become legacy brands by doing nothing.  In fact one success clues that Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® reminds regular readers of this blog is “consumers are dynamic not static and brands must be as well”.
A&W restaurants have been around since 1919. That’s right 1919. You cannot survive over 101 years if you do not evolve.  Well guess what.  Rethinking its growth strategy, A&W entered the C-store sector and guess what happened?
Same-store sales at A&W Restaurants’ franchised gas and convenience store locations jumped by double digits in June, although Americans were driving fewer miles and buying less gas than usual. Sales at A&W’s more than 90 C-store locations were up 10.5 percent, following an 8.3 percent increase in May. They were an average of 11 percent higher during the January-February period before falling off in March and April, the result of the coronavirus pandemic.
The strong performance comes as the iconic brand prepares to expand its convenience store and travel center presence from coast to coast with eight new franchised locations. 

“At a time when Americans were staying off the road, it’s remarkable that sales at A&W convenience store locations were so strong,” says CEO Kevin Bazner. “This shows the tremendous value that A&W brings to C-stores and travel centers.”
“A&W truly is an all-American business opportunity that performs very well in all areas of the country,” Bazner added. He noted that in a recent national poll of 15,000 respondents, 74% had eaten at an A&W.
To help new C-store owners succeed, A&W is lowering royalties in the first year of all new franchise agreements from the standard 5% to 3%. Second-year royalties are 4%. Initial fees on multi-unit agreements also are being discounted.
System-wide, A&W experienced double-digit comp-store sales growth in May and June, despite nearly all dining rooms being closed due to coronavirus. Average unit sales have increased by 38 percent since franchisees acquired the company from YUM! Brands in 2011.
“The pandemic is sadly forcing many stores, as well as independent and other chain restaurants, to close permanently,” Bazner says. “We expect more new franchisees will capitalize on these real estate opportunities and convert facilities that once housed other restaurant brands or businesses to A&Ws.” How are you evolving?
Foodservice Solutions® team is here to help you drive top line sales and bottom-line profits. Are you looking a customer ahead? Visit for more information or contact: Remember success does leave clues and we just may the clue you need to propel your continued success.

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