Yes, success does leave clues and if you want to garner the
attention of Gen Z consumers you had better start thinking like a QSR according
to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®
who stated “David Portalatin and his team at NPD left plenty of success clues on how to garner new Gen Z consumers in a
new report from NPD. Here let’s take a
look:
So,
the report from NPD reveals that
older Generation Z consumers, ages 18 to 24, in the United States are
discerning when choosing restaurants. Noting although price matters to
this group, their taste preferences and definition of value dictate the type of
restaurants they visit. ... Gen Zs skew towards quick-service restaurants
(QSRs), particularly fast-casual restaurants that balance value and a focused
menu.
David
Portalatin, NPD food industry
advisor and author of Eating Patterns in America, stated, "Now
is the time to reach these young adults as they enter their peak restaurant
usage stage," said. "Restaurant operators can differentiate their
brand with Gen Zs by focusing on creative spins on classic foods, engaging
relevant messaging, and generating value beyond price." Gen Z Menu
Preferences and more:
- NPD highlighted that
when deciding to eat out, Gen Zs choose the food they want before the
restaurant. Many are seeking more from their restaurant foods and
beverages, including local, low-calorie, organic, sustainable and
plant-based options.
- When it comes to
choosing what to eat, classic menu items — like burgers and chicken
options that are unique, craveable, and can't be replicated at home —
appeal to this group. Snack-oriented foods, bottled water, and
non-carbonated soft drinks are also popular with Gen Zs.
- Chicken sandwich
offerings are essential to Gen Zs, particularly those with value price
points or a spicy profile, added NPD, which recently merged with Information
Resources Inc. to create a leading global technology, analytics and data
provider.
- In the past 12 months
ending July 2022, Gen Zs made 5 billion restaurant visits; 4.3 billion of
those visits were to QSRs and 736 million were to full-service
restaurants.
- Quick-service traffic
was flat compared to a year ago, while Gen Zs fast casual visits were
up 4 percent in the period compared to a year ago. Members of the consumer
group favor major fast-casual chains that provide the menu items they
want, value for the money, and messaging that reflects their
interests, like organics and sustainability, according to NPD's
recently released Winning Gen Z Consumers study.
- The report also
discovered an increase in spending in categories like apparel and overall
inflationary pressures have heightened Gen Z's price sensitivity, in which
half of the consumer group revealed that higher menu prices have impacted
their restaurant visits.
We
recommend, you take some time and check out just what, The NPD Group has to help clients grow their
businesses in today's retail landscape and prepare for the future.
Looking for success clues of your own? Foodservice Solutions® specializes in outsourced food marketing and business development ideations. We can help you identify, quantify and qualify additional food retail segment opportunities, technology, or a new menu product segment. Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit us on our social media sites by clicking one of the following links: Facebook, LinkedIn, or Twitter
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