Thursday, October 17, 2019

Aldi Give the Customers What They Want

Back in the day circa 1989 Willard Bishop Consulting founder and food industry icon Bill Bishop inform all that the number one challenge grocery retailers has to solve was get customer in and out faster.  It was a clear message, simple to understand, but counter to what legacy retail grocery stores companies wanted.
What they wanted to do and were hell-bent on was to keep consumers in the stores longer to drive a ‘larger basket size’.  How did that work for them?  Not so good.  Today, there are 62.9% fewer legacy grocery stores than there were in 1989.  Now consider this one company hear him and did something about it.
That company Foodservice Solutions® and they put their Grocerant Guru®, Steven Johnson to work to do something about it.  He told anyone that was will to listen.  One company got the message somewhere that company is Aldi.

Aldi now with close to 2,000 US stores is touting its stores as easier to shop, and new Kantar research commissioned by the hard-discount grocer finds that consumers agree. Finding “Of 700 customers ages 18 to 64 who participated in the study, 77% agreed that Aldi is "simpler to shop" compared with other grocery stores. Aldi said the findings also show that its stores are “at least 20% faster to shop” versus Kroger supermarkets and Walmart Supercenters.”
So, it does not stop there, “Nine out of 10 respondents who shopped at Aldi also agreed that the retailer is "more cost-effective" than other grocery stores, according to the study. Aldi added that a 2019 Dunnhumby report ranked it as the No. 1 grocery retailer for price and Market Force Information has recognized Aldi as the value leader for eight consecutive years.”
Scott Patton (above), vice president of corporate buying for Aldi U.S. stated "Today's shoppers are pressed for time and money. We pioneered a model that gives people more of both,”, … “If you ask me, this is a winning combination for grocery shopping."
Is your brand developing a sales platform as dynamic as today’s consumers? Or, is do your stores and sales platform look more like yesterday than today or tomorrow?
For international corporate presentations, regional chain presentations, local educational forums, or keynotes contact: Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions.  His extensive experience as a multi-unit restaurant operator, consultant, brand / product positioning expert and public speaking will leave success clues for all. For more information visit , or call 1-253-759-7869

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