Just who is your primary target consumer? If you know that, let me ask, who is your secondary target demographic group of consumers? According to Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions® “understanding who your number one consumer cohort is and what they want can help you drive sales today and tomorrow.”
Both Gen Z and Millennials are digital natives. If you are in retail foodservice today you have to be looking a customer ahead and looking at both Gen Z and Millennial customer as they currently comprise 42.18% of the U.S. population.
Now new data from Morning Consult data, found that 25% of Millennials do “most” or “all” of their grocery shopping online, up from 14% pre-pandemic. That reflects more on today’s shopper and tommarrows shopping habits than yesterdays shopping behavior.
Millennials lead other generations, and every key demographic that Morning Consult tracks, in their online grocery shopping behaviors, highlighting how important this group is for grocers looking to capture more online shoppers.
Morning Consult points out that Millennials are starting families and have higher needs for grocery convenience, or are delaying having children or opting not to, creating higher levels of discretionary income that can cover delivery or service fees that accompany online grocery shopping.
This is important, Urban Millennials are more likely to use digital means to shop for groceries, as Morning Consult found that nearly one-third (32%) of Millennials living in urban areas do at least most of their grocery shopping online. However, the Washington D.C.-based firm also found that 21% of rural Millennials said they do at least most of their grocery shopping online, more than doubling the 11% who said the same of their shopping behaviors pre-pandemic. Suburban Millennials have also doubled the share of those opting to shop online for groceries.
Are you looking a customer ahead? Are you ready for some fresh ideations? Do your food marketing tactics look more like yesterday that tomorrow? Visit GrocerantGuru.com for more information or contact: Steve@FoodserviceSolutions.us Remember success does leave clues and we just may have the clue you need to propel your continued success.