Monday, August 29, 2022

Chipotle Mexican Grill Interactive Participatory Marketing Works


Food marketing done right can drive top-line sales and bottom-line profits.  At Chipotle Mexican Grill sales success is gauged on how well they engage the consumer and how well the messaging is filled with relevance according to Steven Johnson Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.

If you want to try to understand how to develop a successful interactive participatory food marketing campaign simply look at Chipotle IQ, a trivia game that tests fans' knowledge of Chipotle's ingredients, leading food standards, fresh preparation, culinary techniques, sustainability efforts, and community engagement. This year's game will give Chipotle superfans the chance to win one of 500,000 BUY-ONE-GET-ONE (BOGO) offers.

So, each day this week at 9am PT, Chipotle will offer BOGOs to the first 100,000 fans who score a 10 out of 10 on Chipotle IQ. Fans with a perfect score will unlock an extra credit question, and if answered correctly, they will be entered to win one of 50 limited edition, stainless steel $500 Chipotle gift cards.

Ready to test your knowledge? Fans can visit .

This is important, Chipotle IQ features multiple choice, true or false questions, and write-in answers. Fans will have an unlimited number of tries to get a perfect score.

Chris Brandt, Chipotle, Chief Marketing Officer, stated, "Just in time for back to school, we're relaunching Chipotle IQ to recognize our true brand experts," … "The test has always generated incredible fan engagement, and we're excited to introduce an entirely new set of questions and an extra credit challenge for 2022."

In case you did not know, this is the third edition of Chipotle IQ. Chipotle first launched the trivia challenge in August of 2020 to massive fanfare. The 250,000 BOGO offers reserved for players who scored a perfect 10 out of 10 on the test were all awarded less than four hours after the game went live.

Success does leave clues. One clue that time and time again continues to resurface is “the consumer is dynamic not static”.  Regular readers of this blog know that is the common refrain of Steven Johnson, Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.  Our Grocerant Guru® can help your company edify your brand with relevance.  Call 253-759-7869 for more information. 

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