At the intersection of the client,
customer, and employee’s food delivery companies need to have reliable service
for all and meet or exceed the expectations of all if they are to thrive
according to Steven Johnson
Grocerant Guru® at Tacoma, WA based Foodservice Solutions®.
Gopuff
recently teamed with Stripe, a financial infrastructure platform for business,
and partners such as Visa Direct, Visa’s real-time money movement network, to
give its delivery partners who have an eligible debit card the option to cash
out faster. In other word’s give them their money when the want it or need it.
Renaming their own niche, quick-commerce
platform Gopuff has begun providing its
U.S. delivery partners with the ability to instantly cash out their earnings
balance at any time with a few clicks, giving them an even more flexible,
convenient and quick way to receive their earnings and tips.
Here is how it works, Gopuff has teamed
with Stripe, a financial infrastructure platform for business,
and partners such as Visa Direct, Visa’s real-time money movement network, to give partners
who have an eligible debit card the option to cash out faster.
Daniel Folkman, SVP of business at
Philadelphia-based Gopuff, stated, “Now
more than ever, delivery partners are looking for convenience and speed when
accessing their earnings,” .. “We’re proud to partner with Stripe to offer U.S.
delivery partners a new Instant Cash Out option, which enables them to access
and use their earnings within minutes, rather than days. We will continue to
listen to delivery partner feedback and invest into their experience delivering
with Gopuff.”
Yes, there is more; the Instant Cash Out
option is the just the latest in a series of investments that Gopuff is making
to enhance the delivery partner experience. These include:
·
Better Delivery Partner
Support: In the past 12 months, Gopuff more
than quadrupled the size of its delivery partner support team, enabling the
business to provide quick responses and solutions to delivery partners’
questions. The company also rolled out a new in-app chat feature to make it
even easier for delivery partners to connect with a support agent.
·
Driver App
Enhancements: This past March, Gopuff launched
the Gopuff Driver app in the App Store and Google Play Store. The new app
considerably streamlines the delivery experience, makes it easier and faster
for new partners to access the platform, and enables automatic app updates for
existing users.
·
Faster Payouts and
Greater Earnings Transparency: In
May, as part of its partnership with Stripe, Gopuff transitioned delivery
partners to a new system that distributes earnings two-three days faster than
before. Gopuff also launched a fully redesigned earnings tab in the Gopuff
Driver app, making earnings information more transparent and digestible.
·
More Cash-Back
Promotions: In the United States, Gopuff teamed with Upside to offer delivery partners exclusive promotions
at more than 50,000 businesses, including cash-back opportunities at gas
stations, restaurants and grocery stores. In the United Kingdom, Gopuff worked
with Collective Benefits to offer discounted fuel options and deals to help
save money on everyday expenses.
·
Additional Perks: Gopuff recently launched such perks as vehicle
maintenance discounts via Openbay, credit and discount opportunities on tax
services via Block Advisors, and expense and mileage tracking via Stride. This
follows a previously established partnership with Stride Health to give
delivery partners and their families access to affordable, quality health
insurance coverage.
Are you ready for
some fresh ideations? Do your food marketing ideas look more like yesterday
than tomorrow? Interested in learning how our Grocerant
Guru® can edify your retail food brand while creating a platform
for consumer convenient meal participation, differentiation
and individualization? Email us
at: Steve@FoodserviceSolutions.us or visit: us on our social media sites by clicking one of
the following links: Facebook, LinkedIn, or Twitter
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