The
undercurrents of change have been brewing for some time in the retail
foodservice sector. Our Grocerant Guru™ has taken a look at what is brewing
under the surface that you might have missed and identified those that will continue
to evolve in 2015. Here is our list of 2015 undercurrents to watch:
1. Communal Dinning
The
US Census fact finder tells us 50 percent of the US population over the age of
18 is single. Which led us to a The
Hartman Group study finding 50% results of eating and drinking occasions take
place when Americans are alone. Communal Dinning is fast becoming a social
hub. Retailers that add more bar
seating, Wi-Fi, big screen TV’s are driving this forward.
2. Delivering Everything Discounts
Amazon
is testing restaurant food delivery, Starbucks and Panera plan to roll out
delivery in 2015 and other quick-service concepts are sure to follow.
Higher-end restaurants are offering catering and meal delivery, empowered by a
number of tech-enabled third-party services that bundle menus from many
operations. Watch for this area to grow driven by introduction to delivery
discounts on bundled mix and match meals.
3. Authenticity Fresh, Local,
Sustainable
Farm raised fist that is farmed near or
in a city, fruits and vegetables that
are local, in season are all considered by consumers as ‘better for you’. In
Europe ‘ugly’ fruit has been featured and discounted in grocery aisles becoming
a huge success. Consumers understand
imperfection and embrace it, you should.
4. Value is the new Transparency
Albertson’s
once bankrupt now part of Supervalu dropped its loyalty card and replaced it
with competitive pricing driving both top line sales and bottom line profits. Long ago customers learned and understood
what a lost leader was. Most legacy loyalty programs are simply
reinforcing the fact that customers are being taken advantage by a big
corporation. Social media is relevant not lost
leaders.
5. Digital or Die
The
first truly digital generation is here fully 85 percent of both Millennials and
Gen Z search first online before buying according to Nielsen. Consumers today
expect, demand, and drive early adoption.
Marketing, messaging, and brand magic must be digital.
6. Share of Stomach vs Share of Segment
Foodservice
Solutions® Grocerant Guru™ discovered, documented, detailed consumers desire
for Ready-2-Eat and Heat-N-Eat fresh prepared food since 1991. Today consumers don’t say I want to go to a fast casual restaurant, full-service
restaurant, C-store, Deli, or QSR. It’s
about real time, real food, and discovery.
Only legacy industry insider’s talk segments, consumers simply want
fresh food fast. Non-traditional locations of fresh food distribution will continue
to garner Share of Stomach in 2015
Invite
Foodservice Solutions® to complete a grocerant program assessment, grocerant
scorecard, brand, or product placement assistance. Since 1991 www.FoodserviceSolutions.us of Tacoma, WA has been the
global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869
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