So, what is a
Grocerant?
Where
can you find Grocerant niche portable fresh food? Foodservice Solutions® Grocerant Guru™ says
this "Grocerant means any retail food item that is Ready-2-Eat or Heat-N-Eat
and prepared fresh that can be made portable.
The
word Grocerant is a result of the blurring of the line between restaurants and
grocery stores created, defined, and first published as an Op-Ed article titled:
Call
Them Grocerants in August 1996 in FoodService Director and again in
Nation’s Restaurant News authored by our own Steven Johnson to describe the
undercurrents of food industry consumer changing eating a buying patterns.
On
a side note Johnson and Foodservice Solutions received a US Trademark for the
word Grocerant in 1998, subsequently gave
it up to become the ‘Grocerant Guru™’.
Today Foodservice Solutions® retail consultancy is the global leader
within the grocerant niche.
Simply
put today a grocerant is anywhere a consumer can find fresh prepared food
positioned, placed, and priced for the time-starved consumer with Ready-2-Eat
or Heat-N-Eat fresh prepared meals or meal components that can be bundled into
a meal and or packaged for Take-Out, Take-Away, or To-Go.
Today,
grocerant meals and meal components are found in liquor stores, drug-stores
(Walgreens), fast food restaurants, fast casual restaurants, full-service
restaurants, and restaurants inside grocery stores, in legacy “deli”
departments, furniture stores (Ikea), club stores (Costco) and clothing stores
from Tommy Bahama, Macy’s, and Nordstrom’s.
When
the Grocerant Guru™ say’s retailer, it is broadly defining supermarkets,
mass drug merchants, C-Stores (convenience stores), Furniture stores, Club
Stores, Clothing retailers and fast food , fast casual restaurants and full
service restaurants selling fresh prepared food, and restaurant meals and meal
components sold TO-GO or delivery.
What
is Driving the Grocerant Trend?
Its
4 PM: your customers are just beginning to think about what's for dinner. 81%
of American consumers are unsure about what's for dinner. Time Starved Consumers are looking for high quality Ready-2-Eat
fresh prepared foods and Heat-N-Eat meal components. Today's time starved
consumers have no desire to cook from scratch.
They want to purchase fresh prepared meal components that they can
bundle into a customized family meal that will please everyone without spending
time cooking.
Most
consumers may traditionally think these items can be or are found in grocery
stores in the deli / lifestyle section, C-stores in the prepared food area and
prepackaged, Ready-2-Eat items and in restaurants under the To-go, takeout or
take away or delivery section of the menu or on the website. Ah the consumer
and times have driven change.
The
retail industry has expanded and is evolving to keep up with the demands of
consumer’s desire to save time, improve quality, increase family fresh food flavor
profile, while enabling personalization and family meal customization.
Examples
of Grocerants
Restaurant
examples range
from McDonalds, Pret A Manger Burger King, Pizza Hut, Papa
Murphy's to Starbucks, each having a fresh Ready-2-Eat or Heat-N-Eat fresh
prepared food. In the Casual Dining sector Maggiano's Little Italy offers a buy
one take a 2nd home for free in their Classic Pastas menu section, Olive
Garden, Chili’s, Boston Market and Denny’s. That is to name but a
few.
Drug
Store examples
few today consider Walgreens as a food destination yet Walgreens sells fresh
soft-serve yogurt, coffee, sandwiches, salads and sushi at selected stores, although
they are technically a powerhouse growth vehicle within the grocerant niche.
Convenience
Store examples are
Rutter’s Farm Stores, Casey’s General Store, 7 Eleven, Wawa, Sheetz, Sheetz, and QuickChek, all of
which sell fresh and prepared sandwiches, pizza, sandwiches, salads, and yes
beverages.
Clothing
Stores Tommy
Bahama, Nordstrom, Macy’s, Brooks Brothers all have or are planning restaurants
selling fresh prepared food in-store. Fresh prepared Ready-2-Eat and Heat-N-Eat
food is garnering consumer favor in this sector. Expect to find more and
more clothing retailers entering the grocerant niche.
Furniture
Stores & Liquor Store example Ikea sells over $ 2 Billion a year in
Ready-2-Eat and Heat-N-Eat fresh prepared food in its stores (mostly
meatballs-mash potatoes), Pinkies in San Angelo, Texas this past holiday season
even offered complete fresh prepared full Turkey Dinners will all of the
traditional side orders. All of the fresh prepared food is prepared on
site and sold To-Go.
Supermarket
examples are
Whole Foods, Trader-Joes, Metropolitan Market, Central Market, Kroger, and
Wegmans sell fresh prepared chicken, salads, sandwiches and most offer sushi
and beverages. Many are now opening in-store restaurants including fast food,
full service sit down and bars all offer fresh prepared To-Go as well.
The
retail supermarket and convenience store sector have unique grocerant
challenges. Presentation of the Ready-2-Eat or Heat-N-Eat fresh prepared food
is important. When you get a meal at a restaurant, the plate and the food look
great… let's call this "food for now". Many legacy retailers are
primarily selling "food for later" or take-out and unless an item is
a sandwich, the looks of Ready-2-Eat meals and snacks begin to change.
Why
is it so hard to package food to go? In the Hot food section of the grocery
store the food in most cases does not look appealing so our expectations drop
when we get it for Take-Away. That may be one reason that many grocery stores
are continue to open restaurants or “food courts” selling made to order fresh
sandwiches or Chinese take-out.
In
convenience stores like Wawa, the Ready-2-Eat food looks great in the To-Go
containers. Why? Because Wawa puts the entire consumer food package together.
They exert more control on the look and feel of "food for later".
Around
the world we are now seeing sections in department's stores and kiosk in malls
in Europe and Asia and airports around the world. The items can range from
entrees to side items and deserts. Some examples of items range from fried
chicken, mash potatoes, cream spinach, to liver and onions, pizza, hot dogs,
steak, prime rib, various casseroles (hot-dish) to salads, side salads pie,
cake and any single proportioned deserts. They can be picked up at the specific
unit, or delivered.
Since
1991 we have assisted companies grow, expand, and excel within the grocerant
niche. Are you ready for Outside Eye’s
for inside profits? Have we completed a Grocerant
ScoreCard for your company? Are
you ready for a Grocerant program assessment? Call: 253-759-7869 today.
Visit:
www.FoodserviceSolutions.us if you are
interested in learning how Foodservice Solutions® 5P’s of Food Marketing can
edify your retail food brand while creating a platform for consumer convenient
meal participation, differentiation and
individualization or you can learn more at Facebook.com/Steven
Johnson, Linkedin.com/in/grocerant or twitter.com/grocerant Email: Steve@FoodserviceSolutions.us for more
information.
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