Did not plan to cook, but friends and family are migrating to your house today. Well it’s not too late to find a restaurant, grocery store, or catering company that can fill your table with a great meal and make you look brilliant. According to Steven Johnson, our the world’s leading Grocerant Guru® of Tacoma, WA based Foodservice Solutions® your best bet just might be go online an order from UberEats.
In a new first-of-its-kind national study with 1,400 mystery shoppers found that UberEATS has the fastest delivery time (35 minutes and 31 seconds, on average). The study was conducted by SeeLevel HX with mystery shoppers ordering food through apps from UberEATS, Grubhub, DoorDash and Postmates in five major cities: Atlanta, Los Angeles, Chicago, Boston and Dallas. Note you can try any and all of these delivery services today to get the Thanksgiving Meal on short notice.
The study measured more than 20 other aspects of the delivery, as well, including driver attentiveness and whether the hot food was still hot on delivery. Service Average Delivery Time Total Cost (including delivery fee and tip):
1. UberEats: 35m31s;
2. Postmates: 40m12s;
3. Grubhub: 50m22s;
4. DoorDash: 42m01s;
Lisa van Kesteren, CEO of SeeLevel HX stated "Our study also showed that for all four delivery services, both the car and the driver were rated as professional and clean for 98% of the deliveries," ... "This should be reassuring for restaurant services considering third-party delivery services."
In terms of managing customer’s expectations, DoorDash did the best job with 92% of deliveries that were delivered either early or on-time based on promised delivery times.
Across the cities surveyed, Atlanta had the overall slowest delivery time (45 minutes and 41 seconds), while Los Angeles came out fastest at 39 minutes and 20 seconds. So if your friends just showed up, and other are on the way it’s not too late to call or go online and order from UberEats, Postmates, GrubHub, or DoorDash! Happy Thanksgiving and let me know if you ordered at the last minute and how your meal was.
Foodservice Solutions® specializes in outsourced business development. We can help you identify, quantify and qualify additional food retail segment opportunities or a new menu product segment and brand and menu integration strategy. Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant/ or twitter.com/grocerant