Foodservice
Solutions® Grocerant
ScoreCards have revealed four consumer points of irritation with meal kit
offering today. In addition the
ScoreCards revealed five attributes the team at Foodservice Solutions® is
convinced will propel success within the Meal Kit sector for those that evolve
with consumers desires.
One of
the first ways to evolve with consumers is to stop doing with irritates consumers
so that’s what we will focus on in this blog today. The top four points of customer irritation
with meal kits are:
1. Subscription
2. Price
3. Pre-Ordering To Far in Advance
4. No Deserts
The one item that was not a surprise to us was that every age group was disappointed that meal kits did don’t come with desert. Overall deserts was the most commented item listed on the ScoreCards yet never rated number one or two. So what were the top five request attributes?
1. Regular ‘food’ (not special
occasion meals)
2. Deserts
3. Local availability at stores:
Grocery, C-store, Drug stores
4. Family Size meals
5. Kids Meals
Some food
axioms are true others defy data one such fact is Millennials have surpassed
baby boomers as the largest living generation in the United States and
their grocery store habits are destined to have a marked effect on future
food demand.
Data and
big data tell’s us Millennials are looking to buy healthier and fresher food
than their predecessors but far Millennials tell us that they want desert with
their meal kits. Regular readers of this blog know what consumers say and what
they do are too very different things when it comes to food retail.
Invite Foodservice Solutions® to complete a
Grocerant Program Assessment, Grocerant ScoreCard, or for product positioning
or placement assistance, or call our Grocerant Guru®. Since 1991 www.FoodserviceSolutions.us of Tacoma, WA has been the
global leader in the Grocerant niche. Contact: Steve@FoodserviceSolutions.us or 253-759-7869
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