Urban
dwelling millennials, electric autos, hybrid cars, combined with fewer
consumers smoking cigarettes are all things that are contributing to changing
why consumers visit conveniences stores today according to Steven Johnson, Grocerant Guru® at
Tacoma, WA based Foodservice Solutions®
In
a recent study conducted by AlixPartners found “foodservice (prepared food and hot,
cold and frozen dispensed beverages) is the No. 1 reason consumers shop at c-stores
for in-store merchandise (excluding motor fuel), with monthly store-dining
frequency jumping 13 percent over the past five years, compared to flat growth
for many restaurant formats.”
Eric
Dzwonczyk, global co-head of the Restaurant, Hospitality and Leisure Practice
at AlixPartners stated that for C-stores
to continue that growth, c-stores need
to move beyond the 52.9 percent of people who visit late at night or for snacks
and compete more for breakfast, lunch and dinner business”
Dzwonczyk
continued “To drive more consumer visits, c-stores need to offer additional
healthier options. Almost half of consumers surveyed (45.6 percent) said
“better-for-you” options are important to them.
In
addition, c-stores face a big challenge on the horizon in the form of Amazon
Go, Amazon’s new cashierless store concept. Other important findings from the
survey include:
1. More than 43 percent of survey
respondents said if an Amazon Go opened nearby, they would shop less at
traditional c-stores.
2. About four in 10 respondents (42.6 percent)
said snacking is their most common c-store meal, well ahead of other important
dayparts: breakfast (14 percent), lunch (21.1 percent), dinner (12 percent),
and late night (10.3 percent).
3. The most-important technologies
per c-store selection: mobile loyalty programs, self-checkout, and mobile
coupons.
4. Millennials (63.1 percent) and
Generation X (61.3 percent), in particular, view loyalty programs as
“important” or “very important” to them.
5. About 70 percent of survey
respondents are interested in delivery from c-stores; 46 percent would prefer
to order directly and 37.6 percent would prefer to schedule deliveries in
advance.
Success does leave clues www.FoodserviceSolutions.us is the global leader in grocerant niche
business development. We can help you
identify, quantify and qualify additional food retail segment opportunities. Has your company had a Grocerant ScoreCard
completed a Grocerant Program Assessment, or new Grocerant niche product
Ideation? Want one? Call 253-759-7869 Email: Steve@FoodserviceSolutions.us
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