Time
is the true commodity and Amazon understands saving time is what customers
want. Last month Amazon Prime Now delivery
service debuted in Seattle. The service / app guarantees food deliveries within
an hour, Amazon says that its average delivery time since launching restaurant
delivery on Prime Now is 39 minutes.
This
week Amazon’s new food delivery service, is now available in Portland, Oregon. The service is immediately live in
select zip codes in the city, but will expand further following the launch. To
use the service, customers can download the Prime Now mobile app and enter
their zip code to see if delivery is available in their area.
With
the Portland expansion, Amazon also says that’s its adding support for
deliveries from food carts and food trucks to the service. At launch,
Amazon has signed up Portland restaurants and food trucks
including Pok Pok, Sizzle Pie, Waffle Window, Seres Restaurant, Luc Lac,
East India Co Grill & Bar, Kim Jong Grillin’ and others.
One
thing is now clear Amazon intends for Prime Now’s restaurant delivery service
to be a key feature for its Prime Now delivery service. While that service was
initially associated with traditional online shopping – for things like office
supplies, or last-minute gifts, for example – it has expanded to cover more
types of on-demand deliveries in recent months, including things like grocery
delivery or delivery of beer, wine and spirits in select markets.
That
puts Prime Now in closer competition with other on-demand delivery services,
like UberEATS, Postmates, or Instacart, to name a few. Amazon Prime Now Available
via a dedicated app for iOS and Android.
The
restaurant delivery option, deliveries are free. At least, they are for the
time being – the company notes today that restaurant deliveries are “free for a
limited time,” which hints that additional fees may later be assessed in the
future. (Amazon also pulls in money through a rev-share model with
restaurants.)
Amazon
also is not marking up the prices for the restaurants’ menu items, which may be
a competitive advantage for the service over other local delivery options.
For
the restaurants, they get exposure to some of Amazon’s “best” shoppers, and the
power of Amazons marketing muscle. You
know the 50 million Amazon customers who pay the $99 annual fee to be a part of
the Amazon Prime membership program and keep their payment information on file
for easier ordering.
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