Lost leaders, digital
smartphone freebies, coupon matching
have worked for generations and Millennials are more likely than other
age groups to shop three or more retail outlets for groceries each week saving
themselves close to 35% according to Steven Johnson, Grocerant Guru® at Tacoma,
WA based Foodservice Solutions®.
Regular readers of this blog know that the
parents of Millennials shopped around for the best prices and understand that
while in search of food discovery Millennials aren’t stupid either. It’s the quest for discovery of the app or
exploiting the establishment Foodservice Solutions® Grocerant ScoreCards
indicated price is as important as ever.
According to Acosta’s
“Trip Drivers” Hot Topic Report, 76% of consumers who shop at least once per
week said they visit two or more stores to buy groceries. Millennials are the
most likely to shop at the most locations, with 44% saying they shop at three
or more stores, compared with 29% of all shoppers.
Price is the biggest motivator for all shoppers
visiting multiple outlets, with 60% agreeing that some products are priced
lower at certain retailers. Forty-one percent said quality variability across
different categories is a motivating factor in store-hopping, 33% said product
availability is a factor and 23% cited convenience.
Among Millennials, only 45% cited price as a
key factor driving them to shop multiple stores. This age group is more likely
to cite physical proximity and the availability of specific brands.
Millennials are also more likely to shop
multiple retailers to ensure freshness, the report found. While 37% of shoppers
said they make multiple trips to ensure their food is fresh, 65% of Millennials
said they make multiple trips or have multiple deliveries to receive the
freshest possible food. That compares with 47% of Gen-Xers, 25% of Baby Boomers
and 22% of Silents (age 70-plus).
Consumer that shop three or more grocery stores
a month are not brand loyal? How much
are you paying for loyalty? Do you know?
Should you care? Does you outlet
look more like 2005 than 2020? Does
business model look more like yesterday than tomorrow? Why? Do you like doing
what you have always done and doing it the same way? Good for you if you do. But just how is that working?
Success does leave clues www.FoodserviceSolutions.us is the global leader in grocerant niche
business development. We can help you
identify, quantify and qualify additional food retail segment
opportunities. Has your company had a
Grocerant ScoreCard completed a Grocerant Program Assessment, or new Grocerant
niche product Ideation? Want one? Call 253-759-7869 Email: Steve@FoodserviceSolutions.us
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