Brand relevance is
important for any chain restaurant. Staying
a customer ahead is one thing all food companies would like. There is one company that continues to excel edifying
the brand with customer relevance and that company is Domino’s Pizza according to Steven Johnson, Grocerant Guru® at Tacoma, WA based
Foodservice Solutions®.
Domino’s ability to leverage technology and partnerships in building ‘new
branded electricity’ that continues to lead the foodservice industry.
Focusing on consumers, Domino's Pizza knows that
some people practically live in their car, so why not make the car a great
place to order pizza? Domino's has a new partnership with Xevo Inc., the global leader of in-vehicle
commerce and services for automakers, to launch the latest AnyWare pizza
ordering platform pre-loaded in cars. This new in-vehicle Domino's app is
powered by Xevo Market, an automotive commerce platform for connected cars will
create ‘new electricity’ according to Johnson.
Chris Roeser, director of digital experience at
Domino's stated "At Domino's, we want pizza ordering to be simple and
always within reach, no matter where a customer happens to be," .."This
new AnyWare platform will make ordering pizza easy, whether you're in the car
waiting for the kids to finish soccer practice or you're on your way home from
work."
Here is how it works, customers will be able order
their Domino's favorites with just a few taps on their vehicle's touchscreen.
Once the customer is logged in, they can save time by ordering their Easy Order
or most recent order, and then track it with Domino's Tracker, so they know
when it's out of the oven. Customers can locate their local store and call in
an order from the in-car interface as well. The Domino's ordering feature will
be automatically loaded on millions of cars with the Xevo platform starting in
late 2019.
How
is your brand building new electricity? According to Johnson, “Brand relevance
is in part driven with innovation in new menu related products in combination
with new avenues of distribution all of which are the platform for the new
electricity.”
Johnson
stated “that in my minds-eye the new electricity must be very efficient for the
supply and includes such things as fresh foods, free food / sampling,
toy’s, beer, developing brands, unique urban clothing, grocerant
positioning, Fresh food messaging, autonomous delivery, cashier-less
retail, plates, glasses, cash-less payments, digital hand-held marketing.
All
retailers to survive the next generation of retail must embrace the artificial
intelligence revolution while simultaneously embracing fresh food that
is portable, fresh, with differentiation that is familiar not different.
Foodservice Solutions® specializes in
outsourced food marketing and business development ideations. We can help you
identify, quantify and qualify additional food retail segment opportunities,
technology, or a new menu product segment. Foodservice Solutions® of Tacoma WA is the global leader in the Grocerant niche
visit Facebook.com/Steven Johnson, Linkedin.com/in/grocerant/ or twitter.com/grocerant
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