Whole Foods has been known as a
different kind of grocery store for a since its inception. One of the things consumers are attracted by
at Whole Foods is the fact
the company continues to evolve. From
the beginning the company focus has been on the consumer with a ‘halo’ of
‘better for you’ fresh food. With 365
they have evolved into Fresh, Fast, Meals, with Friendly Service at its new
test concept store 365 according to Foodservice Solutions® Grocerant
Guru®.
Without doubt at 365 by Whole
Foods
the consumer will find the ability to buy grocerant niche Ready-2-Eat and
Heat-N-Eat meal components that are fresh, fresh prepared, and portioned for
one, two then bundled into a meal for the entire family front and center.
Sometimes service comes with
simplicity and technology. At 365 by Whole Foods as you enter the store you
have the ability to buy a fresh brewed cup of tea from a ‘Teabot’ or a have a
beverage made with fruit, vegetables, and dairy just for you from the ‘Canteen
Bar’ that’s an entrance with contemporized relevance.
The fresh prepared meals are portioned
for one or two and not only look good but create a platform for discovery for
foodies from Millennials to Baby Boomers with meal offerings the ilk of Egg
White Scramble with Sweet Potato, Carrot Cake Oatmeal, and Maple Orange
Salmon.
I know all of those sounded indulgent
but none the less our Grocerant
Guru®
found that consumer believe that interesting bold flavors are deemed ‘better
for you’. Remember that differentiation does not mean different it means
familiar but with a twist.
Worry not Whole Foods loyalist one of
the stables of 365 by Whole Foods is vegetables. What’s exciting at 365 is they
come in every form that a foodie today would desire including raw whole, cut
and chopped, peeled and cubed, or as ‘spaghetti noodles’.
There is plenty of grocerant niche
fresh prepared food as well from premade hot and cold sandwiches and wraps to
fresh prepared salads and fruit sold from the hot and cold station in a rather
plain self-serve offering. The salads,
prepared fruit, and sandwiches were all tasty, fresh, easily portioned into any
size.
Fresh food may be top of mind for
consumers, preferred by consumers, but like so many other food retailers frozen
food still has a role to play. At 365
that role is highlighted by 365 branded frozen pasta entrees and side dishes
meal components that can be mix and matched into a meal for one, two or the
entire family.
Made to order grocerant niche
Ready-2-Eat and Heat-N-Eat fresh food offerings were a disappointment at
best. 365 by Whole Foods was lacking the
excitement of consumer interactive participation that comes with personalized,
customized, fresh prepared food. They did offer some including whole pizzas,
Hot Dogs, and Healthy Bowls.
What Whole Foods did do very well was
focus on meals, meal components, portion, pricing, and speed of service. The small footprint quickens the pace of the
shopping experience and that is in the minds-eye of the consumer ‘better for
you’.
Interested in learning how the FIVE P’s
of Food Marketing can edify your retail food brand while creating a platform
for consumer convenient meal participation, differentiation
and individualization contact us via Email us at: grocerant@q.com or visit Facebook.com/Steven Johnson,
Linkedin.com/in/grocerant or twitter.com/grocerant
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