Tuesday, July 19, 2016

Employee Respect Drive’s QuickChek Success

QuickChek is a family-owned company, which operates 143 locations throughout New Jersey, New York's Hudson Valley and Long Island, was named as the 2016 Convenience Store Chain of the Year by industry trade magazine Convenience Store Decisions
QuickChek Chief Executive Officer Dean Durling stated "Our mission is to be a 'Great Place to Work, a Great Place to Shop, and a Great Place to Invest,….This is a tremendous honor that reflects the hard work and dedication of more than 3,700 team members who take great pride in delivering total customer dedication each and every day."
Founded in 1967, QuickChek is regarded as a leader in the industry in key areas such as technology, foodservice, team engagement and innovation.  However what makes QuickChek special is the respect the company has for its employees.
The best example just might be leadership.  Michael Murphy, senior vice president at QuickChek  has offered to work Christmas Day for the past 40 years at a store so a manager (or in the early days an employee) could spend time with family. 
“I’ve always believed if I’m going to ask you to do it, I should do it first,” said Michael Murphy, it’s that kind of solid thoughtful leadership that has help drive top line sales and bottom line profits at QuickChek.  I know that QuickChek has raised its minimum starting salary to $10 an hour and offers employees tuition reimbursement but with all that comes respect for employees.  That is top in my book.

Sure QuickChek is customer focused and they have launched a mobile app allowing customers to use their smartphones to order, customize and select a convenient pick-up time for items ordered off of its menu.  When a company focuses on the customers with contemporized relevance and retains employees there is no wonder how they received such an honor.

Since 1991 retail food consultancy Foodservice Solutions® of Tacoma, WA has been the global leader in the Grocerant niche for more on Foodservice Solutions® or for a Grocerant Scorecard visit http://www.linkedin.com/in/grocerant, www.FoodserviceSolutions.us  Email: Steve@FoodserviceSoltuions.us

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