One fundamental of consumer
food marketing is follow the customer.
When the consumer evolves all retailers including grocery stores,
convenience stores, restaurants, clothing retailers and furniture retailers
need to do the same according to Steven Johnson, Grocerant Guru® at Tacoma, WA
based Foodservice
Solutions®.
General managers at Whole Foods Market
stores have called thier stores ‘grocerants’
for over ten years according to Johnson.
Whole Foods has been keenly aware of the undercurrents driving the
consumers within the grocerant sector and has successfully repositioned to
garner incremental customer transactions within the grocerant niche according
to Johnson.
Whole Foods has consistently
received high marks on Foodservice Solutions® Grocerant ScoreCards for food quality, price,
service and while elevating internal food quality standards while
simultaneously elevating communication to consumers about their fresh prepared
Ready-2-Eat and Heat-N-Eat ‘better-for-you’ offering.
Grocerants generated 2.7 billion
visits and $12 billion in sales in 2017 by promoting restaurant-quality freshly
prepared foods. Building momentum grocerant visits have increased close to 30% over
the past 10 years and show no sign of slowing down according to Johnson.
Driven by Millennial customers
today more than 40% of Americans buy freshly prepared foods from grocery
stores. Besides being fast, fresh food, it can be cheaper than traditional takeout. According
to NPD Group study grocerant meal costs $4.22 on average, compared to $7.96 at
a fast-casual restaurant, a 53% difference.
Consumers like to save while
eating restaurant quality food and most consumers now believe that Takeout
meals or meal components comprised of fresh food from c-store the ilk of Sheetz, Wawa, and Rutter’s is
restaurant quality according to recent Grocerant ScoreCards according to
Johnson.
Fast-food restaurants with
drive-thru’s have had the Ready-2-Eat sector to themselves for years. However, after years of capitulating market
share sales away from grocery stores and c-stores the tide has turned. Consumers are driven by an increase in menu
choice, food quality, and price to sample, savor, and save on What’s for
Dinner.
Invite Foodservice
Solutions® to complete a Grocerant Program Assessment, Grocerant ScoreCard, or
for product positioning or placement assistance, or call our Grocerant
Guru®. Since 1991 www.FoodserviceSolutions.us of Tacoma, WA has been the global leader in
the Grocerant niche. Contact: Steve@FoodserviceSolutions.us
or 253-759-7869
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